However, sometimes employees may not have the required permissions to open and edit an item. If you have forgotten your password for the Office 365 account, try to recover or reset the password. Find solutions to common problems or get help from a support agent. The steps to access the repair tool vary depending on your operating system. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. When you're done, you might need to restart your computer.
Office 365 won't log in without EnableADAL = 0
Check the version of Microsoft Office installed on your computer and your subscription name and expiry date. Office 365 applications installed on a computer must connect to Microsoft servers over the internet at least once every 30 days for the license to be checked and validated. If you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed.
Additional resources
Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime.
Common Problems with Office 365 OneDrive
And it’s random users, not all users experience this in this environment. I’ve been working with MS for weeks now and getting nowhere. We inherited this client and it took us 2 weeks to discover that whoever setup their O365 tenant originally hadn’t enabled Modern Authentication. We enabled it thinking that would fix the problem, but sadly no.
If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form.Installing Office 365 updates can fail for different reasons, and some of them are listed below.I don’t know if this is a permanent fix, but it got me back online.File and storage issues with Microsoft Office 365 are more serious than other issues.It indicates that you have reached the storage limit specified by your subscription plan.
Microsoft 365 Issues Related to Updates
These add-ins can cause issues such as app crashes or significant performance degradation. Office 365 syncing problems are common for Office Mobile, but sometimes similar issues may occur for Office 365 desktop applications like OneDrive and Outlook. After looking deeper into my problem with my RDS servers, the only solution I found is to run the script of @spiceuser-lijul into a GPO at each user logon.
How do I fix login problems?
Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings. Make sure that network access to the Microsoft servers is not blocked. Check the firewall on your computer, the router, and DNS configuration.
Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. This error appears when you attempt to upload or save a Microsoft 365 item. It indicates that you have reached the storage limit specified by FixTechGuide Office 365 support your subscription plan.
As soon as he figured it out he handed the full fix to MS support with all instructions as shown above. So hopefully the official MS support answer and documentation will change. It’s nuts to me that MS has had this issue for YEARS and has just been duck taping it and moving on. Disabling ADAL can "fix" the issue with outlook but in our experience it still left TONS of other stuff broken.